Santa Cruz and CalFresh Recipients from Santa Cruz County can use their EBT card to purchase hot, prepared foods from SNAP authorized retailers through September 23, 2020. In addition to Santa Cruz, this temporary waiver is available in 17 counties throughout the state, Alameda, Colusa, Contra Costa, Glenn, Lake, Marin, Mendocino, Monterey, Napa, Sacramento, San Mateo, Santa Clara, Solano, Sonoma, Sutter and Yolo to support those impacted by the fires.
Also as a reminder, CalFresh Recipients who lost food related to the Fires may request replacement benefits by calling, 1-888-421-8080. Requests may be made anytime, but must be made no later than September 14, 2020 for fire-related food loss.
Individuals who want to apply for benefits can apply online at www.getcalfresh.org or https://www.mybenefitscalwin.org or by phone at 1-888-421-8080 (between the hours of 8am – 5pm, Monday through Friday).
APPLYING FOR BENEFITS DURING COVID-19:
We understand your medical needs and food assistance is a priority for you and your family. To assist you in applying for public assistance benefits such as CalFresh, Medi-Cal, General Assistance, or CalWORKs, we developed the following guides:
EBSD Guide to Benefits - English (PDF, 459 KB)
EBSD Guide to Benefits - Spanish (PDF, 483 KB)
Out of an abundance of caution, and in response to the recommendations from Public Health Officials to prevent the spread of COVID-19, Santa Cruz County Employment & Benefit Services walk-in customer service centers at 18W. Beach St., Watsonville and 1020 Emeline Ave., Santa Cruz are modifying office operations to limit unnecessary Face-to-Face contact. Customers are being asked to conduct business by phone or electronically when possible.
Due to furloughing, some County Departments will be closed on specific Fridays. The Human Services Department will not be closed for furlough and their hours of operation will remain the same: 8:00 a.m. to 5:00 p.m., Monday through Friday
While visiting our offices, residents will be asked to wear face coverings and maintain physical distancing and should stay home if they have been sick or have a fever. Medical screening may occur at some buildings. Residents should also expect limits on the number of persons in lobbies, protective screens at public counters, additional signage, and other measures to protect the health and safety of residents and staff.
All essential services continue to be provided by phone, online and by mail, while access to the walk-in service centers will be limited, in order to promote social distancing. Nearly all benefit services for Medi-Cal, CalFresh, CalWORKs, General Assistance are available remotely by mail, phone or online through the following access points:
Mysantacruzcounty mobile app
P.O. Box 1320
Santa Cruz, CA 95061