Families




Our Services


Adult & Long Term Care

Senior Smiling

We protect and care for the disabled and elderly.

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Employment & Benefits

Woman and child buying fruit

We provide services and benefits to low-income adults and families.

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Family & Children

Dad and baby on beach

We protect children from abuse and neglect to keep them safely at home.

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Foster Care & Adoptions

Happy Children in Nature

We work with families who want to foster and/or adopt children in need of a safe home.

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IHSS Public Authority

Woman being cared for

We work with caregivers who provide in-home supportive services (IHSS) as part of the IHSS registry.

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Veterans Services

A soldier with his family

We assist veterans, military retirees, and their families in obtaining benefits earned by military service.

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Workforce SCC

Worker with hard hat

A local partnership that serves job seekers and businesses.

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Announcements


March 1st CalFresh Issuance

CalFresh benefits for March will be issued on March 1, 2019 to eligible households.  The single-day, early issuance is intended to shorten the period between February’s early issuance, which resulted in a gap in food assistance for many low-income individuals and households statewide. The early issuances are not additional benefits, and we strongly urge customers to budget accordingly to ensure that you have funds available to purchase food through the month of March. 

Households are also reminded that if their required Semi-Annual Reports (SAR 7) or recertifications are due in February, all eligibility verification must be received by February 22, 2019. Households that submit their SAR 7 and recertification after February 22 will receive their benefits on the normal issuance date.  CalFresh benefits for April will be issued in the usual staggered cycle of the first through the tenth of the month.  CalFresh customers in Santa Cruz County with additional questions may contact the Phone Customer Service Center at (888) 421-8080.

 

 

Phone Customer Service Ctr Hours Changing

To better support our customers,  the County of Santa Cruz Department of Human Services Phone Customer Service Center is changing its hours of operation. 

Starting Friday, February 1st, 2019, the Phone Customer Service Center will be open from 7:30 a.m. to 5:00 p.m., Monday through Friday.

Walk-in hours at 1020 Emeline Ave. Santa Cruz, CA and 18 W. Beach St. Watsonville, CA remain the same, 8am – 5pm, Monday through Friday.  

We look forward to continuing to serve the public during the new hours of operation.


Smart Path

Smart Path

 Check out our Spring 2019 Smart Path Newsletter

Smart Path to Housing and Health is a project of the local Continuum of Care and the Homeless Action Partnership. As Santa Cruz County’s coordinated entry system, Smart Path streamlines access to housing assistance and services for all people experiencing homelessness. Individuals and families will complete uniform assessments at a variety of easy to access locations throughout the county for housing assistance.

Find out more about Smart Path by clicking the link below:

https://smartpathscc.org/

 

 

Immigration and DACA Resources

Know Your Rights

Find answers to your questions about public benefits, immigration, and DACA resources.

Scam Alerts

EBT on Facebook

Please do not call EBT phone numbers posted on Facebook. Read about EBT alert.

SNAP phone calls

Please do not respond to calls from SNAP toll free information hotline number: 1-800-221-5689. This number is not affiliated with FNS or SNAP.