Privacy Statement

County of Santa Cruz Human Services Department is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the County of Santa Cruz Human Services Department site and governs data collection and usage. By using the County of Santa Cruz Human Services Department site, you consent to the data practices described in this statement.

Collection of your Personal Information

County of Santa Cruz Human Services Department collects personally identifiable information, such as your email address, name, home or work address or telephone number. County of Santa Cruz Human Services Department also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by County of Santa Cruz Human Services Department. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by County of Santa Cruz Human Services Department for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the County of Santa Cruz Human Services Department site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through County of Santa Cruz Human Services Department public message boards, this information may be collected and used by others. Note: County of Santa Cruz Human Services Department does not read any of your private online communications.

County of Santa Cruz Human Services Department encourages you to review the privacy statements of Web sites you choose to link to from County of Santa Cruz Human Services Department so that you can understand how those Web sites collect, use and share your information. County of Santa Cruz Human Services Department is not responsible for the privacy statements or other content on Web sites outside of the County of Santa Cruz Human Services Department and County of Santa Cruz Human Services Department family of Web sites.

Use of your Personal Information

County of Santa Cruz Human Services Department collects and uses your personal information to operate the County of Santa Cruz Human Services Department Web site and deliver the services you have requested. County of Santa Cruz Human Services Department also uses your personally identifiable information to inform you of other products or services available from County of Santa Cruz Human Services Department and its affiliates. County of Santa Cruz Human Services Department may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

County of Santa Cruz Human Services Department does not sell, rent or lease its customer lists to third parties. County of Santa Cruz Human Services Department may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, County of Santa Cruz Human Services Department may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to County of Santa Cruz Human Services Department, and they are required to maintain the confidentiality of your information.

County of Santa Cruz Human Services Department does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

County of Santa Cruz Human Services Department keeps track of the Web sites and pages our customers visit within County of Santa Cruz Human Services Department, in order to determine what County of Santa Cruz Human Services Department services are the most popular. This data is used to deliver customized content and advertising within County of Santa Cruz Human Services Department to customers whose behavior indicates that they are interested in a particular subject area.

County of Santa Cruz Human Services Department Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on County of Santa Cruz Human Services Department or the site; (b) protect and defend the rights or property of County of Santa Cruz Human Services Department; and, (c) act under exigent circumstances to protect the personal safety of users of County of Santa Cruz Human Services Department, or the public.

Use of Cookies

The County of Santa Cruz Human Services Department Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize County of Santa Cruz Human Services Department pages, or register with County of Santa Cruz Human Services Department site or services, a cookie helps County of Santa Cruz Human Services Department to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same County of Santa Cruz Human Services Department Web site, the information you previously provided can be retrieved, so you can easily use the County of Santa Cruz Human Services Department features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the County of Santa Cruz Human Services Department services or Web sites you visit.

Security of your Personal Information

County of Santa Cruz Human Services Department secures your personal information from unauthorized access, use or disclosure. County of Santa Cruz Human Services Department secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

County of Santa Cruz Human Services Department will occasionally update this Statement of Privacy to reflect company and customer feedback. County of Santa Cruz Human Services Department encourages you to periodically review this Statement to be informed of how County of Santa Cruz Human Services Department is protecting your information.

Contact Information

County of Santa Cruz Human Services Department welcomes your comments regarding this Statement of Privacy. If you believe that County of Santa Cruz Human Services Department has not adhered to this Statement, please contact County of Santa Cruz Human Services Department at admin@santacruzhumanservices.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.