Everyone is encouraged to report abuse or neglect to Adult Protective Services. The identity of reporting parties is protected and kept confidential but "mandated reporters" must identify themselves when reporting.
State law requires that any individual who is an elder or dependent adult care custodian is mandated and must report any suspected abuse. A care custodian is a person providing any level or type of care or services to the elderly and dependent adults.
A mandated reporter may be asked to complete the Report of Suspected Dependent Adult/Elder Abuse. Officers and Employees of Financial Institutions are mandated to report suspected financial abuse by completing a Report of Suspected Dependent Elder Financial Abuse.
The Social Welfare Evaluation, Research and Training Center provides an e-learning on Mandated Reporting: Elder and Dependent Adult Abuse and Neglect in California:
A Care custodian is an administrator or an employee of any of the following public or private facilities or agencies of persons providing care or services for elders or dependent adults, including members of the support staff and maintenance staff: