All IHSS providers must complete the provider enrollment process noted below and pass a background check before they are eligible to be paid by the IHSS program.
Due to the current Coronavirus pandemic, also referred to as COVID-19, the IHSS Public Authority is temporarily modifying the enrollment process for individuals who wish to enroll as IHSS caregivers. This interim process will remain in effect until local health authorities provide guidance allowing us to resume face-to-face interactions with the public.
At this time, and until we are able to resume normal business practices, all enrollment activities will be handled electronically via our enrollment website (www.santacruzinhomecare.org), via email or via regular postal services. Please see below for information regarding the interim enrollment process specific to the County of Santa Cruz.
Go to the IHSS Independent Provider Enrollment Center for Santa Cruz County Website.
In order to ensure compliance with the county’s social distancing recommendations, the Public Authority may need to cancel your Individual Enrollment Appointment. If this happens, Public Authority staff will contact you via text, email or phone to let you know of the cancellation. At the same time, the Public Authority will guide you through the remaining part of the enrollment process, which includes:
If you have any questions regarding the Provider Enrollment Process or your status as a provider, please call the Public Authority at (831) 454-4036.