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Report Adult Abuse and Neglect

If you suspect dependent adult or elder abuse and neglect call the hotline toll free at 1 (866) 580-HELP (4357) or (831) 454-4101. Available 24-hours a day, 7-days a week. In a long term care facility, call (831) 429-1913 or (831) 688-8833.

Report Child Abuse and Neglect

You can help stop child abuse! To report child abuse or neglect, call the hotline toll free at 1 (877) 505-3299 or (831) 454-2273. Available 24-hours a day, 7-days a week.

Adult and Long Term Care

Adult Protective Services (APS)

1400 Emeline Avenue, Building K, Santa Cruz, CA 95060
Phone: (831) 454-4101
TTY: (831) 763-8828

In-Home Supportive Services (IHSS) Program

Santa Cruz Office

1400 Emeline Avenue, 3rd Floor, Santa Cruz, CA 95060

Phone: (831) 454-4101

Fax:

TTY/TDD:

Metro Bus Route

Watsonville Office

18 W. Beach Street, Watsonville, CA 95076

Toll Free: (888) 421-8080

Phone (831) 763-8800

Fax (831) 763-8906

TTY/TDD:

Metro Bus Route

IHSS Public Authority

Mail to: P.O. Box 1300, Santa Cruz, CA 95061

Call (831) 454-4036

TTY/TDD:

IHSS Public Authority Advisory Commission

Office: 18 W. Beach Street, Watsonville, CA 95076

Mail to: P.O. Box 1300 Santa Cruz, CA 95061

Phone: (831) 454-4036

Fax: (831) 763-8906

TTY/TDD:

IHSS Fiscal

Mail to: P.O. Box 1320, Santa Cruz, CA 95061

Automated Call System: (831) 454-7315

TTY/TDD:

Santa Cruz Veteran's Services Office (VSO)

Santa Cruz Veteran's Services Office Facebook https://fb.com/VSOSantaCruz/

Santa Cruz Office

842 Front Street, Santa Cruz, CA 95060

Phone: (831) 454-7276

Fax: (831) 458-7116

Hours: 8:00 a.m. to 12 Noon and 1:00 to 5:00 p.m., Monday through Thursdays. Closed on Fridays.

Walk-in hours: Monday through Thursday 1:00 to 5:00 p.m., and Wednesday all day.

E-mail Dean Kaufman, Veteran's Services Officer at Dean.Kaufman@santacruzcounty.us.

Watsonville Office

18 West Beach Street, Watsonville, CA 95076

Office: (831) 454-7276

By appointment hours only: 8:00 a.m. to 12:00 p.m. and 1:00 to 5:00 p.m., Monday through Wednesday.

E-mail Dean Kaufman, Veteran's Services Officer at Dean.Kaufman@santacruzcounty.us

Child Protective Services

1400 Emeline Ave., Building K, Santa Cruz, CA 95060
Phone: (831) 454-4222
TTY: 711
Metro Bus Route

Employment and Benefits Services

Customer Service Centers

Our programs include: CalFRESH, CalWORKs, General Assistance, Medi-Cal, and Welfare-to-Work Employment Services. Visit one of our application center locations in:

Santa Cruz, at 1020 Emeline Ave., Building B, Santa Cruz, CA 95060
(831) 454-4165
TTY for Hearing Impaired: (831) 454-4763
Metro Bus Route  and
 
Watsonville, at 18 W. Beach Street, Watsonville, CA 95076
(831) 763-8500
TTY for Hearing Impaired (831) 454-4763
Metro Bus Route
  • Hours: Monday through Friday 8:00 a.m. to 5:00 p.m.
  • Fax: (831) 786-7100
  • TTY: (831) 454-4763
  • Benefits Call Center 1 (888) 421-8080 (Automated phone system)

To Apply for or Manage Benefits Online visit www.mybenefitscalwin.org.

Family and Children's Services

Foster Care and Adoptions
1400 Emeline Ave., Building K, Santa Cruz, CA 95060
Phone: (831) 454-4222

Santa Cruz Foster Care Facebook


Foster and Kinship Care, Foster Care Licensing
1400 Emeline Ave., Building K, Santa Cruz, CA 95060
Phone: (831) 454-4687
Metro Bus Route
 
Foster Parent Recruitment
Consuelo Chavarria, Foster Parent Recruiter
Phone: (831) 345-2700
E-mail fostercare@fostercare4kids.com
 
Independent Living Program and Transitional Housing Plus Program
Phone: (831) 459-0444
 
Kinship Care
Norma Calderon, Foster Parent Recruiter
Phone: (831) 345 2700

Workforce Santa Cruz County

Watsonville Career Center

  • 18 W. Beach St., Watsonville, CA 95076
  • Phone: (831) 763-8700
  • TTY: (831) 464-4358
  • Metro Bus Route

Capitola Career Center

  • 2045 40th Ave., Suite B, Capitola, CA 95010
  • Phone: (831) 464-6286
  • TTY: (831) 464-4358
  • Metro Bus Route

Goodwill Central Coast Career Center

  • 350 Encinal St., Santa Cruz, CA 95060
  • Phone: (831) 423-8611
  • California Relay Service 711
  • Metro Bus Route

Watsonville Youth Center

  • Aspen Way, Watsonville, CA 95076
  • Phone: (831) 466-5672.
  • Hours: 8:00 AM - 5:00 PM, Monday through Friday.