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Employment and Benefit Services Division

Assistance Programs provide benefits to low-income adults and families. Staff works with clients to determine eligibility for assistance and provide referrals for related services.

Public Benefits and Immigration

Find answers to questions regarding public benefits and immigration by reading the Frequently Asked Questions on Public Benefits and Immigration (PDF, 175 KB). See our accessibility page for information on requesting an accessible version of this document.

Apply For Or Manage Your Benefits

Our Benefit Representatives will assist you to obtain the benefits and coverage for which you are eligible.  For more information learn how to Apply or Manage Your Benefits.  Or apply directly online at the (EXIT) website.  Call us toll free at 1 (888) 421-8080.  You can mail your application to us or fax in your application to 1 (831) 786-7100.

Visit our Customer Service Centers

Hours are Monday through Friday, from 8:00 a.m. through 5:00 p.m. We are located at:

  • Santa Cruz at 1020 Emeline Avenue.
  • Watsonville at 18 West Beach Street.

Automated Phones

Apply Online!

Apply for CalFresh, CalWORKs, & Medi-Cal, online 24/7, (EXIT)

EBT Cards

Check your account balance, find retailers and free ATM locations at (EXIT) . For help  Understanding the EBT Client Website (PDF, 1.5 MB) (EXIT) or in Spanish (PDF, 1.3 MB) (EXIT) .