The IHSS Public Authority Registry is but one avenue for IHSS recipients to find an IHSS providers that have completed the provider enrollment process. The registry is operated by the Public Authority and serves Santa Cruz County's IHSS recipients. The registry does not guarantee employment. Recipients are encouraged to interview providers and conduct their own reference checks.
- Gathers information about needs and preferences of both recipient and provider applicants.
- Interviews providers interested in being part of the registry.
- Determine whether the provider applicant meets the Registry requirements.
- Uses computer matching to create specialized referral lists for each individual recipient.
IHSS recipients or their authorized representative can call the Public Authority directly at (831) 454-4036 to request a list of potential providers. Public Authority staff will ask for detailed information (location, language, needs, work schedule and other job related needs) necessary to provide a list of three to six potential providers that best match the IHSS recipient's needs.
The recipient is the employer – not the Registry. IHSS recipients are responsible for interviewing, hiring and supervising the worker they chose.